Our SMS Terms of Service

1. When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include appointment coordination or confirmations, project updates, responses to customer inquiries, or other information.

2. You can opt-out of this service at any time. Just text “STOP” or "UNSUBSCRIBE" to the phone number. After you text “STOP” or "UNSUBSCRIBE" to us, we may send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to resubscribe, just sign up at https://vb-kalamazoo.com/contact as you did the first time, or text “START” and we will resume sending SMS messages to you again.

3. If you are experiencing any issues, you can reply with the keyword “HELP.”

4. Carriers, such as AT&T, are not liable for delayed or undelivered messages.

5. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.

6. If you have any questions about your text plan or data plan, please contact your wireless provider.

7. If you have any questions regarding privacy, please read our privacy policy: https://vb-kalamazoo.com/contact/sms-privacy.